All orders will be delivered free of charge within 2-3 business days in Korea. Additional delivery fees may incur in Jeju Island, islands/mountains.
- Made to order products may require 1 week to 3 weeks periods for delivery depending on the products. Detailed production period and delivery date will be informed through email after the order is confirmed.
- International orders will be shipped via DHL. Detailed information about delivery fee and delivery date will be informed through email after the order is confirmed. If the destination is out of the coverage of the courier, additional delivery fees may incur.

교환 및 반품 주소
[04057] 서울특별시 마포구 신촌로 80, B1 가연리 스튜디오
02-3144-3664
 
교환 및 반품이 가능한 경우
- 결제완료 직후 즉시 주문취소는 'MY Page > 취소/교환/반품 신청'에서 직접 처리 가능합니다. 주문상태가 - 상품준비중인 경우 이미 배송을 했거나 포장을 완료 했을 수 있어 직접 처리가 불가 하오니 고객센터를 통해 문의 바랍니다.
- 주문완료 후 재고 부족 등으로 인해 주문 취소 처리가 될 수 있습니다.
 
교환 및 반품이 불가능한 경우
- 교환/반품은 배송완료 후 7일 경과시 접수처리가 불가합니다. (불량제외)
- 고객 착용 및 과실 / 부주의로 상품이 훼손, 변경된 경우 (향수냄새, 섬유탈취제, 화장품, 수선 및 세탁) 반품/ 교환이 불가능합니다.
- 사은품 누락, 상품 TAG, 보증서, 상품 부자재가 제거 혹은 분실된 경우 반품/교환이 불가능 합니다.
- 모니터의 색상차이, 착용감, 사이즈의 개인의 선호도는 상품의 하자 사유가 아닙니다.
- 적립금으로 구매하신 경우 교환&반품이 불가능합니다.
- 반품 및 교환상태는 처음 배송상태를 유지 (폴리백, 패킹상자 등)해야 합니다.
- 교환 신청은 최초 1회에 한하며, 교환 배송 완료 후에는 불가합니다.
- 상품하자 이외 사이즈, 색상교환 등 단순 변심에 의한 교환/반품 택배비 고객부담으로 왕복택배비가 발생합니다.
 
반품비용 안내
- 고객 단순 변심으로 인한 반품 : 왕복 택배비 (6000원) 고객 부담
- 상품 불량 / 오배송 / 기타 상품이상으로 인한 반품 : 왕복 택배비 업체부담
- A/S를 위한 왕복 배송비 : 고객의 과실로 인한 A/S 접수의 경우 왕복 택배비 고객부담